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Terms and Conditions

We want to ensure that your shopping experience with Vero Coffee Company is both enjoyable and transparent. Therefore, we kindly ask you to review our terms and conditions, which outline important information regarding your purchases and interactions with us.

  1. Purchasing Responsibility:

By making a purchase from Vero Coffee Company, you acknowledge and accept responsibility for your actions. This release holds the company and our service provider harmless from any liability.

  1. Updates to Terms and Conditions:

Please be aware that our terms and conditions are subject to change at any time. We encourage you to regularly check for updates before placing any product orders.

  1. Unenforceable Provisions:

In the event that any part of these terms and conditions becomes unenforceable, the validity of the remaining terms shall remain unaffected.

  1. Availability of Goods, Prices, and Payment:

Goods will be delivered to the address provided in your order.

We strive to ensure that all prices on our website are accurate. However, discrepancies may occur. If we detect an error in the price of ordered goods, we will notify you and offer the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, the order will be cancelled, and you will receive a full refund.

We reserve the right to adjust prices to account for increases in our costs, taxes, or charges.

Until full payment is received, all goods remain the property of CoffeeClick.

  1. Payment Validation:

All credit and charge card transactions are subject to validation checks and authorization by the card issuer. Failure to obtain authorization will result in order rejection, and CoffeeClick will not be liable for any delays or non-delivery.

  1. Products and Product Information:

Information on our website is for informational purposes only.

We do not warrant that the use of materials available on the website or from third parties will be correct, accurate, timely, reliable, or otherwise. Our liability is limited to your statutory rights.

Under no circumstances, including negligence, shall we be liable for direct, indirect, incidental, special, or consequential damages that result from using or not using the Website or Products.

  1. Our Contract:

A contract for the sale of products exists between you and CoffeeClick only when the ordered product(s) have been dispatched. A confirmation email will be sent upon dispatch.

  1. Discounted Offers:

Discounted offers cannot be combined with other discounts. Only the discount that provides the greatest benefit will be applied.

  1. Promotional Coupon Codes:

Promotional coupon codes are subject to status and our approval.

They are non-transferable and may have specific terms and conditions.

Returned goods do not count toward the value of the order.

You must be entitled to use the code and meet all its conditions.

We may reverse benefits obtained if you do not meet code conditions.

Additional charges may apply if you transacted on a credit basis.

  1. Free Gift Terms and Conditions:
  • Free gifts cannot be substituted for cash or credit.
  • Only one free gift per order, per person, per address for the duration of the offer.
  • Free gifts will be dispatched with the relevant items from your qualifying order.
  • Return of a qualifying order will require returning the free gift.
  • Other terms and conditions may apply based on the specific promotion.
  1. Safety:

Please read and follow any provided manuals, allergies, medical information, or safety instructions carefully. Seek expert advice and assistance if unsure of your abilities.

By continuing to use our services and products, you agree to abide by these terms and conditions. Your satisfaction and trust are essential to us, and we are committed to providing you with exceptional service and quality products.

If you have any questions or require further clarification on any of the terms outlined above, please do not hesitate to contact us.

  1. Use of the Website

To register with and purchase goods from our website you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information, that you provided when registering by updating your personal details. You must give us your real name, address to include Eircode, phone number, email address and any other details that we may require to process your order.

We reserve the right to:

Decline a new customer registration or suspend a customer’s account at any time and at our sole discretion.

Vero Coffee Company reserves the right, in our absolute discretion to terminate your access to all parts of the services with or without notice.

  1. Pricing, Description and Product Information

The prices which you must pay for the products that you order are set out on the website at the time you place your order (plus a delivery charge) except when we discover an error in the price of the products you have ordered. In the event, we will inform you as soon as possible after receiving your order and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled.

All prices are shown in Euro € and include VAT.

Although we will take reasonable care to ensure that all descriptions, details, and prices of products appearing on the website are correct at the time when the information was inputted into the system, the information appearing on this website at any time may not reflect the exact position at the moment you place an order.

Please be aware that the colours and appearance of our products may vary slightly from the way they appear on the screen, and we cannot guarantee that your monitor screen will accurately reflect the colour of the product on delivery. All measurements and sizes are approximate, although we make every effort to ensure that they are as accurate as possible.

  1. Payment

We take payment from your card at the time we receive the order, once we have checked your card details and stock availability. Payment must be made with a valid credit or debit card acceptable to us. The address at which the card is registered must be the same as your billing address. You can register a new payment card at any time, but the card associated with a given order cannot be changed once you have checked out.

To ensure that your credit, debit or charge card Is not being used without your consent, we will validate your name, address and personal information supplied by you during the order process against appropriate third-party databases. By accepting terms and conditions you consent to such checks being made.

  1. Additional Charges to International Orders

International orders may be subject to additional customs charges, taxes, or surcharges. Please be aware that Vero Coffee Company is not liable for any additional charges when your order arrives in the country. For information on any additional charges that you may incur please refer to your local customs authority website.


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